The National Consumer Organization of Serbia held a focus group organized within the project “Development of Partnership between Civil Society and the Business Sector” funded by the Swedish International Development Cooperation Agency (SIDA) and the Balkan Civil Society Development Network (BCSDN), implemented through the ConWeb network national consumer organizations in Southeast Europe, which, in addition to NOPS, consists of the Center for Consumer Protection of Montenegro (CEZAP) and the Consumer Organization of Macedonia (OPM).
During the focus group held at the „Tulip Inn“ Hotel in Belgrade on August 24, 2021. experiences and expectations from the establishment of a reliable sign of trust were exchanged between producers and traders on the one hand, and consumers on the other. With the direct participation of leading retailers in the fields of domestic appliances, consumer electronics, sports equipment, mobile telephony services, as well as manufacturers of food products, a number of aspects that the application of the mark in practice can bring to the economy were discussed.
The focus group also had the opportunity to share different experiences of companies and consumer organizations in the field of consumer problems in order to find the best way to solve them.