CEZAP provide advises and practical assistance to consumers on protection and realization of consumers rights. CEZAP also inform and help consumers to prepare complaints, and documentation they need for traders and public institutions. Consumers may file a complaint to CEZAP in person, by e-mail, phone, sending a compliant via mail or by filling out the form on our website.
ConWeb is a network of national consumers’ organization of South East Europe. The Network was established on 18th of May 2016. Currently the Network has three member consumers’ organizations: Center for Consumers Protection (CEZAP); Consumers’ Organization of Macedonia (COM); and National Consumers Organization of Serbia (NOPS).
Contact us: opm@conweb.network
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